Refund policy

Returns & Refunds Policy

Because our games are manufactured and shipped internationally, we do not accept physical returns or exchanges. All sales are final.

If an order is accidentally created, email us within an hour and we can still cancel it for a refund. Otherwise, we do not issue refunds for buyer's remorse or accidental orders.

Damaged or Defective Items: If your game arrives significantly damaged during transit or has a major manufacturing defect, we will provide you with a partial refund or ship you a replacement copy entirely at our expense. You do not need to ship the damaged game back to us.

 Please contact us at support@yanceyintl.com within 14 days of delivery with:

1. Your order number.

2. Clear photos of the damaged packaging and/or components.